Privacy Policy

At ChicFabric, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in this policy.


1. Information We Collect

We collect personal information that you provide directly to us when using our website, including, but not limited to:

  • Your name, email address, phone number, and shipping address when you place an order.
  • Payment information such as credit card details, which are processed securely by our payment processors.
  • Details of your transactions with us, including order history and preferences.
  • Any correspondence you have with us, including emails and messages sent through our website.

2. How We Use Your Information

Your personal information is used to:

  • Process and fulfill your orders, including sending order confirmations, invoices, and shipping notifications.
  • Provide customer support, including responding to your inquiries and addressing any issues with your orders.
  • Personalize your shopping experience by recommending products and services that may be of interest to you.
  • Improve our website, products, and services through analysis of your interactions with our website.
  • Communicate with you about our promotions, new products, and updates to our services, if you have opted to receive such communications.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Secure Socket Layer (SSL) technology to ensure that your data is transmitted securely over the internet.
  • Encryption of sensitive information, such as payment details, during transmission.
  • Access controls to limit who can access your personal information within our organization.
  • Regular security assessments to identify and address vulnerabilities in our systems.

4. Sharing of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information, except in the following cases:

  • When it is necessary to share information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided that those parties agree to keep this information confidential.
  • When required by law, such as to comply with a subpoena, legal process, or government request.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, where your personal information may be transferred to the new owners.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your device's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Remember your preferences and settings for future visits.
  • Keep track of your shopping cart and facilitate the checkout process.
  • Analyze site traffic and site interactions to improve our website and services.
  • Provide targeted advertising based on your browsing history and preferences.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you and request corrections to any inaccuracies.
  • Request the deletion of your personal information, subject to certain legal obligations we may have to retain it.
  • Opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us directly.
  • Disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Any changes to this Privacy Policy will be posted on this page, and the effective date will be updated accordingly.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at [email protected].